Computer Services

Student / Alumni E-mail

Technical Details of the new @go.warner.edu email system:

Warner Southern is utlizing a service from Microsoft called Exchange Labs for EDU. This is a service they have for colleges and universities. Microsoft's Exchagne is the world's leading e-mail systems for medium to large businesses. Exchange Labs for EDU brings this professional level of e-mail to colleges and universities that would not be able to house and protect such a large number of accounts.

Exhange Labs gives you an web interface called Outlook Web Access. It is the same interface that most major businesses use for accessing e-mail over the internet. It looks and works much like Outlook on your desktop computer.

The primary reasons for going to this system are as follows:

1. Size. We have over 4200 e-mail accounts at Warner. We cannot continue to house these on our servers due to the ever-increasing size of today's mail and the number of accounts we gain each year with new students. But with "@go.warner.edu" e-mail, these e-mail accounts reside on Microsoft's servers. Thus, we do not have the old space limitation of 7MB. Now, it's 5GB.
2. Spam: Now we can rely on Microsoft's industrial strength spam and virus protection to keep unwanted e-mail from ever getting into your inbox.
3. Speed: At Warner, we have a limited amount of bandwidth available for the Internet, e-mail, etc. However, now you will checking your mail on serves that reside at Microsoft. This allows our Internet Bandwidth to be used only for surfing and not for serving out e-mail to over 4300 account.

You also gain the following:

1. You can use web-enabled mobile devices
2. Up to 10MB attachments, 14MB max total size per e-mail message, up to 50 attachments
3. Total access to your e-mail even in the event of a disaster local to Warner Southern College's campus: Since the e-mail servers are at Microsoft's sites, the e-mail will be unharmed in such an event. All you need is an internet connection and your e-mail will be available.
4. Drag and Drop into folders
5. Address auto complete
6. More efficient Trash: Deleted emails are moved to the trash folder and the student can retrieve it up to five days later. After that, the e-mail is deleted from Microsoft's servers and cannot be restored. You may use client software such as Microsoft's free client (or one of your own choice) or Office Outlook 2003/2007 to keep data backed up for individual archival and data recovery purposes.
7. Rule Creation: You can set detailed rules that can route e-mail as it enters your inbox.
8. Antivirus/Spam protection: Microsoft provides and manages advanced spam and virus filtering using proprietary technologies, including SmartScreen™ technology that learns to detect spam through user input, and SenderID Framework which matches the sender’s IP address against their from email, which is designed to defeat “spoofing”. If using the web interface, all e-mail undergoes a virus check/scan. However, since the anti-virus tools are server side, this does not apply if using POP. See http://postmaster.hotmail.com/ for more details.
9. Spam Scanning/Blocking: We use a number of methodologies to combat spam on the Windows Live Hotmail platform. SmartScreen™ Technology learns to detect spam based on users reporting spam in their inbox. SenderID Framework matches the sender’s email address against their IP address to protect against spoofing. We block more than 95% of all spam and 99% of image-based spam. While spam traffic has increased 40% across the Internet, Hotmail spam is down 80% over the past year thanks to the work of our spam-fighting team and technologies. Users can have the opportunity to certain e-mails as safe versus unsafe, and Hotmail also “learns” based on user actions to mark spam and ham. Furthermore, users can set individual junk mail folder rules, block lists, and safe lists.
10. Link your Windows ID's if you already have a Windows ID. If you have one Windows Live ID that you use at work and another that you use at home, you can link them so that you only have to sign in to Windows Live one time to manage all your accounts. For more information, see About Linked IDs.